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Last Updated: 07.07.2025

Welcome to Crooks and Candy. Please read these Terms and Conditions ("Terms") carefully before using our website, www.crooksandcandy.com (the "Site"), operated by Crooks and Candy ("we," "us," or "our"). By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, you must not use the Site.

1. Use of the Site

You must be at least 18 years old or the age of majority in your jurisdiction to make a purchase. You agree to use the Site only for lawful purposes and not to:

Violate any applicable laws or regulations.

Infringe upon our intellectual property rights or the rights of others;

Disrupt or interfere with the security or operation of the Site.

2. Products and Orders

All products are subject to availability. We reserve the right to limit quantities, refuse any order, or discontinue products at any time without notice.

Pricing:

Prices are listed in GBP, (currency can be changed to your local currency by using the currency modifier on the website), and are subject to change without notice. We make every effort to display accurate pricing, but errors may occur.

Order Confirmation:

After placing an order, you will receive an email confirming receipt. This does not constitute acceptance. We reserve the right to accept or decline your order at our discretion. If your order is declined you will be notified via email.

Pre-Orders:

When you place a pre-order, you agree to pay in advance for products not yet available for shipment. Estimated delivery dates are provided as guidance and may change.

3. Payment

We accept major credit cards, debit cards, and other payment methods specified at checkout. By submitting payment, you represent and warrant that you are authorised to use the chosen payment method.

4. Shipping and Delivery

We ship worldwide. Shipping costs and delivery times will be calculated and displayed at checkout. Once your order has shipped, you will receive a tracking number by email. We are not responsible for delays caused by carriers or customs clearance.

5. Returns and Exchanges

Please review our Return Policy for detailed information on returns, exchanges, and eligibility.

6. Intellectual Property

All content on the Site, including text, graphics, logos, images, product designs, and software, is the property of Crooks and Candy LTD or its licensors and is protected by copyright, trademark, and other laws. You may not use, reproduce, distribute, or modify any content without our prior written permission.

7. User Content

If you submit or post any content (such as reviews, photos, or social media tags), you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display such content in connection with marketing and promotion.

8. Limitation of Liability

To the fullest extent permitted by law, Crooks and Candy shall not be liable for any indirect, consequential, incidental, or punitive damages arising from your use of the Site or purchase of our products. Our total liability to you for any claim shall not exceed the amount paid for the products giving rise to the claim.

9. Disclaimer of Warranties

The Site and all products are provided "as is" and "as available." We disclaim all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.

10. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

11. Indemnification

You agree to indemnify, defend, and hold harmless Crooks and Candy and its officers, directors, employees, and affiliates from any claims, liabilities, damages, or expenses arising out of your breach of these Terms or misuse of the Site.

12. Governing Law

These Terms are governed by the laws of [Your State/Country], without regard to conflict of law principles. Any disputes shall be resolved exclusively in the courts located in the United Kingdom.

13. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with the updated date. Your continued use of the Site constitutes acceptance of the revised Terms.

14. Contact Us

If you have questions about these Terms, please contact us:

Crooks and Candy LTD

Email: info@crooksandcandy.com

Address: 128, City Road, London, EC1V 2NX, UNITED KINGDOM